Business processes can contribute to or detract from overall
corporate performance, depending on how they affect staff productivity.
If good business processes are adopted, they succeed, if they
are not, they fail.
HICX Solutions helps companies improve
corporate performance by optimizing business processes and
providing the tools that can facilitate the process easily.
Financial Management
Our financial management solutions are enterprise
level reporing applications that help distribute the accountability
throughout the organization. To enable this, our solution can
be easily integrated to multiple information sources and bring
them under one view. HICX Solutions specializes in Budgeting,
Reporting/Consolidation tools that provide multi dimensional
views and drill down capabilities.
Financial management solutions at a glance:
- Budgeting
- Planning
- Reporting
IT Service Management
The IT Service Management services focus on helping
to improve service levels by quickly resolving incidents
and problems, controlling changes, managing resources and
monitoring to service levels. Viewing IT as a service creates
an entirely new set of demands on IT management, that needs
to be managed well. The end result though, is that organizations
save money by streamlining and
automating the processes required to successfully manage
services in business terms.
Service Catalogs enables IT organizations to more easily
define their services, more quickly rollout new offerings
and more
effectively provide end users with access to IT services.
The service portal allows organizations to create and post
service
offerings on their corporate intranets or extranets. IT managers
can track user activity; create new accounts or delete expired
entries; set or modify service levels; and publish or review
service reports electronically, and more. Benefits of a Sevice Catalog solution:
- Create clear service definitions
- Define service levels and costs
- Deliver usage and performance data in business terms
- Track user subscriptions
- Manage services of ITIL processes
- Integrate infrastructure performance data across diverse
IT technologies
- View multiple performance metrics and trends
|
